CLUB MEMBER CARD FAQ
CLUB MEMBER CARD issued from September 2019
1 / Silver card
• Values of accumulating points from 0 to 1,000 points.
(Receive birthday gifts when accumulating 500 points or more. Gift value is equivalent to 5 points)
2 / Gold card
• Values accumulated from 1,001 to 2,000 points.
(Receiving birthday gifts when accumulating from 1,000 points or more. Gift value is equivalent to 10 points)
3 / Diamond card
• Values accumulated from 2001 points
(Receive birthday presents when accumulating 2,000 or more points. Gift value is equivalent to 20 points)
APPLICATION FOR ALL MEMBER CARDS
• Earn points: 100,000 VND = 1 point (Based on payment value / service)
• Conversion: 1 point = 10,000 VND (Rate of conversion on service amount)
• Points are charged on the amount the service that paid by cash or card.
• Not applicable for discounted services or other promotion.
• Do not apply points when customers use spa package or buy gift vouchers and other products.
• Points will not be applied for purchases of vouchers or other products.
• Redemption points are worth using from 50 points.
• Points are only applicable for payment of massage services at the spa.
• Values apply at all Moc Huong Spa branches.
• Cards are valid indefinitely
• The card is only valid for cardholder, is not allowed to transfer
• If the customer lose the card, kindly inform with us at any branch. The new card will be issued and kept the same point and condition of upgrading the card
• The card will be upgraded based on the accumulated points of the card types and time of accumulation.
• Redemption points have a period of accumulation to use for 1 year
• Card’s information can be checked points at all spa branches.