CLUB MEMBER CARD FAQ
CLUB MEMBER CARD issued from October 2019
1 / Silver card
• Values of accumulating points from 0 to 1,000 points.
(Receiving birthday gifts when accumulating 500 points or more. Gift value = 5 points)
2 / Gold card
• Values accumulated from 1,001 to 2,000 points.
(Receiving birthday gifts when accumulating 1,000 points or more. Gift value = 10 points)
3 / Diamond card
• Values accumulated from 2001 points
(Receive birthday gifts when accumulating 2,000 or more points. Gift value = 20 points)
APPLICATION FOR ALL MEMBER CARDS
• Earn points: 100,000 VND = 1 point (Based on payment value / service)
• Conversion: 1 point = 10,000 VND (Rate of conversion on service amount)
• Points are charged on the amount of service purchased by cash or card.
• Not applicable for discounted services, other promotions, spa packages, gift vouchers and products.
• Redemption points are worth using from 50 points.
• Points are only applicable for payment of massage services at the spa.
• Values apply to all Moc Huong Spa branches.
• Cards are valid indefinitely
• The card is only valid for cardholder, and is not transferable.
• If the customer loses their card, kindly inform us at any branch and we will reissue a new card with the equivalent points and conditions.
• Points on cards have a 1 year redemption period.
• Card’s information and points can be checked at all spa branches.